DELIVERY AND SHIPPING INFORMATION
Tic Tac Top delivers within Australia using Australia Post services. Goods will be delivered on business days only. We do not offer deliveries on weekends or public holidays.
Orders placed on a weekend or public holiday will be processed the next business day. Business days are Monday to Friday, excluding Victorian Public Holidays.
Delivery occurs on business days between the hours of 9am- 5pm. To minimise delivery disruptions, please consider sending your parcel to an address that is occupied during delivery times. All parcels delivered to an address that is not occupied will be left in a safe place out of the weather, unless specific delivery instructions are stated in the checkout process at the time of ordering.
Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the location where you can collect your delivery
Please allow an additional 3 business days for Handmade products.
A valid street number, suburb, post code, and phone number must be included when completing the checkout process as orders cannot be processed without this information. Tic Tac Top will not be held responsible for any delays incurred due to missing or incorrect delivery information.
FLAT RATE SHIPPING OF $8.95
FREE DELIVERY ON ALL ORDERS OVER $100
*Free standard e-Parcel delivery within Australia for all orders.
SHIPPING AND DELIVERY TIMES
- Australia Post delivers only within Australia.
- Express post will incur an additional fee. Please contact Tic Tac Top if you require express delivery.
- Delivery between 1 and 6 days of dispatch*
*We aim to dispatch parcels the following day from the time of order. This may vary due to high order volumes on any given day.
*Deliveries to WA can take up to 6 - 8 business days from order dispatch.